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We are always trying to improve our level of service and value client feedback on our performance. We would appreciate your anonymous feedback in completing this survey.
 
About Us Strongly disagree Disagree Neutral Agree Agree strongly

The quality of treatment/consultation I receive is the best available.

Swansea Road Clinic staff try to meet the needs of clients.

I can usually obtain an appointment at a time convenient to me.

The practice premises are of an appropriate standard.

Professional staff at the Swansea Road Clinic are highly competent.

Assisting staff, such as receptionists, are highly competent.

Swansea Road Clinic understands its clients’ needs.

Swansea Road Clinic offers value for money in the services they provide.

Waiting times are reasonable.

I would recommend Swansea Road Clinic to others for the service it offers.

Swansea Road Clinic communicates clearly and helpfully with its clients.

Service I receive at Swansea Road Clinic is better than that I receive elsewhere.

I am happy with the level of personal recognition I receive at Swansea Road Clinic.
 
About You
Type of service obtained My Age is Approximate number of visits to the clinic each year.
General Consultation Under 25 More than 10
Men's/Women's Health 25 - 40 6 - 10
Travel Health 40 - 60 3 - 5
Minor Surgical Procedures Over 60 1 - 2
Childrens Health     This is my first visit
Acupuncture/Ante-natal Care
Sex Male Contact me if you need further details
  Female If yes, daytime contact  number
 
About our website  
Do you visit the interactive enquiries page?
Yes No
If yes, is it specific enough for you?
Yes No
Does the Swansea Road Clinic website provide adequate information about the practice? Yes No

If not, what additional information do you think we could add?

  

 
Information submitted via this feedback form is anonymous.