Swansea Rd Clinic has been very fortunate to employ skilled & loyal Medical Receptionists. Many have been with us for more than 8 years and all bring a variety of skills & experience to our team.
Reception & Administration Staff
Meet our Receptionists & Administrative Staff
Shae commenced as a work experience student whilst studying certificate 2- Medical Reception. In 2000, she joined our team & has since completed Certificate 3 in Pathology Collection 2008. Shae’s positive attitude & warm personality are appreciated by all who have contact with her.
Bettina is our Office Manager, with her valuable experience at Swansea Rd Clinic , Bettina is happy to take on more responsibility.
Bettina’s background as a Medical Technician from Switzerland and her ability to communicate with our German speaking patients have made her a valued member of our team. Bettina has been working at the surgery since 2003 and has been a diligent & caring receptionist.
Penny has an extensive employment history as a Flight Attendant both internationally with Emirates & domestically with Qantas & Revesco Aviation. She has held senior roles in customer service & care in these businesses & has also worked as a medical receptionist prior to this. She brings excellent customer service & team work skills to our clinic.
Graeme has extensive experience in customer service through his past Occupation as a Flight Attendant. His past role as a Pathology Nurse with Melbourne Pathology makes him a familiar face for many of our patients who now see him at Reception. Graeme is a most valuable member of our team.
Lea Lavery Stephens
Lea returns to Swansea Rd Clinic & with her calm manner & past experience in office administration & reception she is a welcome addition to our team.
Bron has worked 15 years in customer service with a small break raising her young family. She is is now ready to return to the workforce. We are pleased she has decided to join our team.
Meet our Practice Manager
Jenny Yeo (B.Appl Sc. Occ.Therapy, M.A.A.P.M.) worked as an Occupational Therapist in paediatrics & adult rehabilitation prior to helping establish Swansea Rd Clinic in 1993.The transition to Practice Manager was assisted by her experience working in multi-disciplinary teams as an O.T. Jenny is a member of AAPM (Australian Association of Practice Managers)